ProductOrchestration layer

One place for procurement requests and supplier replies

Employees describe what they need. Suppliers reply by email. Envoy applies your policy and brings buyers in when a decision is needed.

90%of interactions automated

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Orchestration/Request intake

Draft

Route every employee request through here. If we have a contract, raise the PO. Anything new over EUR 25k needs procurement, over 50k finance too, in parallel. No contract? Open a sourcing brief with a should-cost.

Building the orchestration

Requests in from Teams, mail, portal
Match against 318 contracts
PO on contract, else a sourcing brief
Procurement over 25k, finance over 50k
Close back to the requester

Ask Envoy anything

Request inTeams, mail, portal

Match to contracts318 contracts

Raise the POFramework price

Sourcing briefShould-cost attached

Tiered approval

Over 25k: Procurement
Over 50k: + Finance

Back to the requesterWith the order and date

Handle requests from employees and suppliers through one process, with contracts and policy guiding each step.

Employees, suppliers and buyers each get their own portal

Each person sees only what they need to act on. Behind all three are the same supplier records and the same procurement policy.

Employee portal

Employees ask for what they need in their own words. Envoy finds it in the supplier catalogs you already buy from, picks the option on contract and sends the order to finance.

My requests/Onboarding Linmere Board
Hi, this is Linmere Board A/S. We make paper and board in Denmark and would only be on your sites to deliver.
Filled in your details
Ask Envoy anything
About your company
4 of 4
Your answers decide which documents we need.
Company
Linmere Board A/S
Country
Denmark
What you supply
Paper and board
Site access
Deliveries only
Documents we needBecause
FSC chain of custodyYou supply paper
Liability insuranceYou come on site
Short supplier surveyYour answers
Vendor portal
Suppliers onboard themselves in a conversation. Envoy asks each one only for the documents that apply to them and checks what they send, so buyers stop chasing paperwork.
Vendors/Tarnell Bearings
Required proof3 of 3 met
RequirementDocumentStatus
ISO 9001 certificateTarnell_ISO_9001.pdfMet
REACH declarationTarnell_REACH_2026.pdfMet
Liability insurance, EUR 2MTarnell_liability_2026.pdfMet
Cover
EUR 5,000,0001
Valid until
Jun 30, 20272
1Cover is limited to EUR 5,000,000.p. 1
2The policy expires on 30 June 2027.p. 1
Accepted by Lena Hart · Sep 24Read by Envoy · Sep 23
Supplier management
Buyers see every requirement next to the document that proves it, with the passage Envoy read highlighted. A requirement counts as met once a buyer accepts it.

Orchestration/Nitrile gloves, Plant 1

via Teams

We need 40 more boxes of the blue nitrile gloves for the line, same as last time.

Matched to a contract

Found the last order, PO-47102size 9
Priced from the contract€0.42 / pc
Checked the policyp. 7, §2.1

Sent to Mira Stone in Teams · 09:13

Ask Envoy anything

PO-48310Sent to supplier

Raised in SAP S/4HANA · 09:13

Supplier: Tolvern Safety
Contract: SAP 4600011203
Delivery: Plant 1, Thu 24 Sept
Cost centre: CC-4120, Maintenance
Approval: Not needed, under €2k

ItemQtyPrice

Nitrile gloves, blue, size 9Box of 10040€42.00

Total€1,680.00

Turn a plain-language request into an order under contract

Employees describe what they need. Envoy checks contracted options, applies your policy and raises the order without making them fill in a portal form.

Orchestration/Vendor onboarding

Published

TriggerTeams or Outlook

Request formNew vendor details

Vendor review agentRates risk, estimates the spend

Outputs: Risk score, annual spend
Routes: On annual spend

ProcurementSigns over EUR 25k

FinanceSigns over EUR 50k

Vendor work packageWaits for both sign-offs

Checks: Each item as it arrives
Exceptions: To Lena Hart

Create in SAPName, VAT, IBAN

Resolve requestTell the requester

Procurement also signs over 25k, alongside finance. And collect the vendor's documents before SAP.

Updated the flow · 2 changes

Ask Envoy anything

Route approvals at the thresholds in your policy

Envoy collects and checks registration details, certificates, insurance and bank details. Buyers review anything that does not pass.

Vendors/Presk Components

Standard termsPresk_terms_redline.pdf· 12 pages

Their changes to your terms, each quoted from its page. Nothing is agreed until somebody accepts it.

ClauseYour termsTheir redlineOutcome

Payment terms§3.275 days net

“Invoices fall due 20 days after delivery of the goods.” p. 2

Counter-proposed

50 days net

Warranty§6.324 months or more

“Every part is warranted for 36 months from delivery.” p. 5

Cleared

Liability cap§11.6150% of annual spend

“Liability is limited to the value of the order concerned.” p. 7

Counter-proposed

125% of annual spend

Termination notice§19.34 months or more

“Either party may end the agreement on 9 months’ written notice.” p. 10

Cleared

Accepted by Lena Hart · Sep 9 · counter-proposals sent to Presk Components

Check supplier claims against their source documents

Envoy compares vendor redlines with your standard terms, clears matches and drafts counterproposals for differences.

Orchestration/Approval policy

Live

Purchasing_Policy_v3.pdfPDF · 148 pages

This is our procurement policy. Set up our approvals the way it says.

Read the policy

Read all 148 pages
Found the approval tiers§2, p. 7–9

Ask Envoy anything

Approval tiers

ThresholdApproverSource

Under EUR 2kNo approverRequester orders on contractp. 7, §2.1

EUR 2k – 25kCost centre ownerWithin 2 working daysp. 8, §2.3

EUR 25k – 50kCategory leadWithin 3 working daysp. 8, §2.4

Over EUR 50kCategory lead + finance directorIn parallel, within 5 working daysp. 9, §2.6

Followed byAll 6 agents

Guided buyingPurchase requestsVendor onboardingInvoice matchingSupplier mailContract renewals

Apply your procurement policy to every request

Use your existing approval rules or upload a procurement policy. Envoy turns the tiers, thresholds and routing into rules for each agent to follow.

One place for procurement requests and supplier replies

Employees, suppliers and buyers each get their own portal

Employee portal

Vendor portal

Supplier management

Turn a plain-language request into an order under contract

Route approvals at the thresholds in your policy

Check supplier claims against their source documents

Apply your procurement policy to every request

See how it works with your procurement policy.