Founding Engagement Lead

Industrial companies build the products our world depends on. Their ability to compete depends on thousands of decisions about what they buy, who they buy from, and what it should cost. Getting those decisions right creates room to invest in better products, stronger operations, and future growth. However, today’s operations are broken and depends on humans keeping it running: from manually checking order confirmations to running spot checks on invoices, from collecting indices for raw material price tracking to answering basic vendor questions dozens of times. We’re building Envoy to enable humans to focus on the decisions that matter and require human judgment.

Our mission is to close procurement’s loop: from spotting an opportunity, through analysis and execution, to savings captured on every order. One agent carries the context across that work, connects the people making decisions, and acts across the systems they already use. Each outcome becomes the starting point for the next improvement. The ambition is to make disciplined, continuous improvement possible across the entire spend base.

Joining Envoy means taking founding responsibility for that mission. You’ll work directly with customers and founders, shape the product, help build the team, and set the standards we grow around. What you build will help industrial companies compete—and keep getting stronger.

• Own accounts end to end: Become the main partner for our largest enterprise customers after signature, build relationships from procurement teams to executive sponsors, and stay accountable for their results.
• Map how procurement actually works: Spend time on site with customers to understand purchasing processes, systems, data, and strategic priorities, and turn that context into a deployment plan.
• Lead the deployment: Work together with customers to configure Envoy and build workflows and agents in our platform, partnering with engineering to connect systems and data and get real work running in production.
• Make impact measurable: Agree upfront on success, establish a baseline, and track savings, cycle time, capacity, and adoption. Keep improving the deployment as customer needs change.
• Own product outcomes too: Turn customer and industry insights into clear problems, specifications, and priorities. Work side by side with engineering to ship improvements, and build solutions together with customers in Envoy.
• Grow the account: Own renewal and expansion targets, and turn proven impact into new categories, business units, and workflows. This role carries a commercial target as well as responsibility for customer impact.
• Build the playbook and team: Define how we deploy, measure impact, and serve customers. Turn each engagement into reusable methods, help hire as the team grows, and train and coach other engagement team members.
• Fill the gaps: Take on the work that moves an account or the company forward, across product, engineering, sales, and customer delivery.

• 5+ years in either forward-deployed engineering, consulting (e.g. MBB), account management or customer success at a high-growth tech company selling into enterprises.
• The ability to understand a company’s processes and workflows quickly and turn them into practical, scalable solutions.
• Experience owning complex customer relationships, leading work on site, and aligning day-to-day users with senior stakeholders around a clear outcome.
• Strong product judgement and technical curiosity. You can write a clear problem or specification, work closely with engineers, and get hands-on with configuration, data, and workflow building.
• Commercial ownership. You are comfortable identifying expansion opportunities, making the case for them, and being accountable for renewal and growth targets.
• An interest in building a function as well as delivering accounts, with the ability to create repeatable processes and coach others as the team grows.
• Willingness to travel and spend time with customers on site. Procurement, finance, or industrial operations experience is a plus.

You will work close to customers and the founders.

• Top-of-market pay: We want the best people in the field and we pay like it, with proactive salary revisions and bonuses rather than waiting for you to ask.
• Equity: You are joining the company at an early stage, so you will own a meaningful share of the company.
• A high talent bar: Operate with an experienced founding team that prioritizes individual development, ownership and direct feedback.